"It can be about a case of aggression, a train guard being confronted with fare-dodgers, hooliganism etc.", explains Erik Sclep. "If we have an incident, the Securail teams decide whether they will go out to intervene with a security team or not."
Last weekend saw the latest serious case of aggression, as a group of youngsters attacked a train guard near the station of Schaarbeek. The youngsters had got on the train in nearby Vilvoorde and could not present a valid ticket. The train guard had to be taken to hospital, all train passengers had to get off and move to another train.