The Finance Department is normally closed during weekends, but staff are also working on Saturdays now as the deadline to return your tax form (30 June for paper versions and 15 July online) is coming up.
Almost 170,000 phone calls came in during the past weeks, together with over 10,000 e-mails. These figures are 37 per cent up on the year. Most people phone with questions about the mortgage return section. This used to be a federal matter but has become a Flemish responsibility at the latest state reform.