Mr Chovanec spoke with Mr Eksler twice before boarding the Ryanair flight. “He was worried about his ticket and was seeking confirmation he was at the right gate.
“Flight staff were in a hurry. It was the last flight of the day.”
Mr Chovanec’s fellow passenger says staff seemed “indifferent”, the procedure followed “amateurish”. Police were brought in too readily.
The two passengers were separated when they boarded: Mr Chovanec at the front, Mr Eksler at the rear. The latter couldn’t easily follow the conversation, but clearly there was an issue. Mr Chovanec did not resist says Mr Eksler, but once down on the tarmac there was a bit of a struggle. The incident left Mr Eksler with a bad taste in is mouth: The police behaviour he terms “violent and aggressive”.